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Returns & Exchanges
Due to the perishable nature of our fresh garden cups, we cannot accept physical returns once a delivery has been made. If your order arrived damaged or failed to meet our freshness standards, please contact us within 24 hours for a full refund or replacement.
Return Process
- 1.Inspect Your Delivery
Examine your Gardencups immediately upon arrival to ensure the seal is intact and the ingredients are crisp and fresh.
- 2.Document Issues
If there is a quality concern, take clear photos of the product and the shipping label to help us improve our logistics.
- 3.Contact Support
Email our team at [email protected] within 24 hours of delivery with your order number and any supporting photos.
- 4.Resolution Process
Our team will review your claim and issue a store credit or refund to your original payment method within 3-5 business days.